IT Support for UK Charities & Non-Profits
We provide specialist, cost-effective IT support and cyber security for charities and non-profit organisations across the UK. From protecting donor and beneficiary data to making the most of charity software discounts, we help you spend less on technology and more on your mission.
What is IT support for charities?
IT support for charities is managed technology tailored to the realities of the non-profit sector: tight budgets, sensitive donor and beneficiary data, reliance on volunteers, and accountability to funders and regulators. It combines a responsive helpdesk, proactive security and guidance on the charity technology discounts available from Microsoft, Google and others.
Our charity IT support and IT services for charities protect personal data under UK GDPR and the ICO, support fundraising and CRM platforms such as Salesforce Nonprofit Cloud, Donorfy, Beacon and Raiser's Edge, and align to the Charity Digital Code of Practice and the Charity Commission's expectations.
Because charities are increasingly targeted by cyber crime and hold sensitive information about vulnerable people, our approach centres on affordable, proportionate security: Cyber Essentials, multi-factor authentication, staff and volunteer training, and reliable backup so your organisation can keep serving its cause.
Technology Challenges We Solve
We understand the specific pressures facing charity organisations. Our solutions address the challenges that impact security, compliance and productivity.
Tight Budgets
Delivering secure, reliable technology within the constraints of charity funding and making the most of non-profit discounts.
Donor & Beneficiary Data
Protecting sensitive personal data about donors, service users and vulnerable people under UK GDPR.
Volunteers & Turnover
Managing access, devices and training for a changing mix of staff, trustees and volunteers.
Funder Accountability
Meeting the data protection and governance expectations of grant funders and the Charity Commission.
Our Charity Technology Services
A complete technology partner for charity organisations, from proactive IT support and cyber security to connectivity, communications and bespoke software.
Proactive managed IT support and helpdesk that keeps your systems secure, monitored and available.
Learn more →Cyber Essentials, threat protection, monitoring and staff training to keep your data safe.
Learn more →Fully managed IT: strategy, monitoring, patching and support under one predictable agreement.
Learn more →Bespoke software and integrations built around your workflows and existing systems.
Learn more →Native and cross-platform mobile apps for staff, field teams and your customers.
Learn more →High-density, resilient business WiFi designed, installed and managed for your premises.
Learn more →Structured cabling and network installation for reliable, future-proof connectivity.
Learn more →Cloud phone systems that keep teams connected across offices, sites and home working.
Learn more →Door entry and access control to protect your premises, people and equipment.
Learn more →IP CCTV and surveillance for site security, safety and evidence capture.
Learn more →Modernise legacy systems, automate manual processes and move securely to the cloud.
Learn more →Who We Support
Registered Charities
Local, regional and national charities needing dependable, affordable IT.
Hospices & Care Charities
Organisations handling sensitive health and care data for vulnerable people.
Community & Faith Groups
Smaller non-profits needing straightforward, cost-effective support.
Social Enterprises
Purpose-driven organisations balancing commercial and charitable goals.
Why Choose Synergi Tech
Non-Profit Value
Guidance on charity licensing discounts to stretch every pound further.
Fundraising Platform Support
Support for Salesforce Nonprofit Cloud, Donorfy, Beacon and Raiser's Edge.
Proportionate Security
Affordable, right-sized protection including Cyber Essentials.
Approachable Helpdesk
Patient, jargon-free support for staff, trustees and volunteers.
Charity Standards & Compliance
Charity Digital Code
Support aligned to the Charity Digital Code of Practice for good digital governance.
UK GDPR & ICO
Data protection for donor, beneficiary and volunteer personal data.
Charity Commission
Technology governance aligned to Charity Commission expectations.
Cyber Essentials
Affordable government-backed certification, often required by funders.
Proven Success Story
How we helped a children's hospice charity automate fundraising and protect sensitive supporter data.
Fundraising Payments Automation
To strengthen their fundraising operations, Noah's Ark partnered with Synergi Tech to transform raw fundraising data acquired by external face-to-face fundraising agencies into a fully automated payments workflow, seamlessly integrated with GoCardless.
- Reduced administration – staff now spend less time on manual processing, freeing them to focus on fundraising and supporter engagement.
- Improved accuracy – automated data transformation and mandate creation eliminates human error.
- Enhanced scalability – the charity can handle growing volumes of donations without additional overhead.
We were delighted with the support we received from Synergi Tech in creating a bespoke data feed to take raw supporter data from an external fundraising agency into GoCardless. The project was developed, tested and actioned without any hitches and successfully allowed us to run our face-to-face fundraising campaign to sign up regular supporters donating via Direct Debit. The Synergi Tech development team responded to the challenge to satisfy the demands of both the fundraising agency and the us here at the charity. All compliance requirements around the data processing were answered.
Judith
Fundraising Data Manager
See how we can deliver the same outcomes for your organisation.
Discuss Your ProjectFrequently Asked Questions
Yes. We help charities access non-profit pricing and donated licensing from providers such as Microsoft and Google, and design proportionate solutions that make the most of limited budgets.
Yes. We support and integrate popular charity platforms including Salesforce Nonprofit Cloud, Donorfy, Beacon and Raiser's Edge, keeping donor data secure and available.
We apply UK GDPR-aligned controls including encryption, multi-factor authentication, access management and backup, protecting the personal data of donors, service users and vulnerable people.
Yes. We help charities achieve and maintain Cyber Essentials affordably, which many grant funders and partners now expect.
Yes. We manage secure access, devices and training for staff, trustees and volunteers, accommodating the higher turnover common in the charity sector.
Ready to Improve Your Charity Technology?
Contact us today for a free, no-obligation consultation. We'll assess your current systems and provide expert recommendations tailored to your organisation.