Specialist IT support services designed for industrial and manufacturing environments in Lincoln and across the UK. We ensure your production systems remain operational 24/7, protect industrial data, and maintain compliance with HSE regulations whilst enabling you to focus on maximising efficiency and output.
Our specialist industrial IT support team understands the unique challenges of manufacturing environments and provides proactive, reliable support to keep your production running smoothly.
Round-the-clock support for critical production systems. Our team is available whenever you need us, ensuring manufacturing downtime is minimised and production targets are met.
Comprehensive protection for SCADA systems, PLCs, and industrial networks. We secure your operational technology against cyber threats whilst maintaining production continuity.
Specialist support for industrial-grade hardware and systems designed for harsh environments. Our team understands production floor challenges and ATEX requirements.
Continuous monitoring of your IT infrastructure and production systems to identify and resolve potential issues before they impact manufacturing operations or output.
Automated, secure backups of all production data, engineering drawings, and business records. Fast recovery procedures to minimise downtime in case of system failures.
Flexible support options including remote assistance for quick fixes and on-site visits for complex issues. Priority response for manufacturing facilities and production sites.
Comprehensive training for factory staff on IT systems and security best practices. Ongoing support to ensure everyone can use production technology confidently.
Rapid response to cybersecurity threats, system outages, and IT emergencies. Minimise production disruption and protect industrial data with our expert incident management.
Seamless integration between IT systems and production equipment. Support for MES, ERP, and shop floor systems ensuring smooth data flow across your operations.
Industrial and manufacturing operations face unique IT challenges that can directly impact production efficiency. Our specialist support team addresses these challenges with tailored solutions that prioritise operations and uptime.
Minimise costly production disruption with proactive monitoring, rapid response times, and redundant systems that keep critical manufacturing services online and operational.
Support ruggedised IT equipment designed for dusty, wet, or extreme temperature environments. Our team understands the challenges of factory floors and industrial sites.
Seamlessly integrate older production machinery and SCADA systems with modern IT infrastructure, ensuring continuity of operations whilst modernising your technology.
Bridge the gap between operational technology and information technology, creating secure, integrated systems that improve efficiency without compromising production.
Support multiple factories, warehouses, or production facilities with centralised IT management and consistent service delivery across all industrial locations.
From manufacturing plants to mining operations, our industrial IT support services are tailored to meet the specific needs of your production environment.
Comprehensive IT support for manufacturing plants including production monitoring systems, MES integration, quality control systems, and inventory management. We ensure your factory runs efficiently with minimal IT disruptions.
Specialist IT support for mining sites covering site management systems, equipment monitoring, safety systems, and remote operation support. Maintain compliance whilst maximising extraction efficiency.
Dedicated IT support for logistics facilities including warehouse management systems, barcode scanning, picking systems, and transport scheduling. Enhance operational efficiency with reliable technology.
Tailored IT support for food manufacturing including traceability systems, batch control, quality assurance, and compliance reporting. Professional IT support for regulated production environments.
IT support for process industries covering process control systems, batch management, regulatory compliance, and laboratory systems. Keep your focus on production quality, not IT issues.
Secure IT support for engineering facilities including CAD/CAM systems, project management, CNC machine integration, and production scheduling. Prioritising uptime and data protection.
Partner with a team that understands industrial IT inside and out. We combine technical expertise with industry knowledge to deliver exceptional support services for manufacturing and production environments.
Our team has extensive experience supporting industrial and manufacturing operations across the UK. We understand production workflows, industrial equipment, and the critical nature of industrial IT.
Priority support for industrial clients with fast response times and immediate action on critical issues. We know that IT problems can directly impact production output and costs.
Prevent problems before they occur with continuous monitoring, regular maintenance, and proactive system updates. Reduce downtime and improve manufacturing reliability.
Navigate complex industrial regulations with confidence. We ensure your IT systems meet all regulatory requirements including HSE standards, ATEX certification, and ISO compliance.
Fixed monthly pricing with no hidden costs. Predictable IT budgeting that allows you to focus resources on production efficiency rather than unexpected IT expenses.
We build lasting relationships with industrial clients, acting as an extension of your team. Your success is our success, and we're committed to supporting your growth and efficiency improvements.
Common questions about industrial IT support services
Our industrial IT support includes 24/7 helpdesk support, proactive system monitoring, production system support (MES, SCADA, PLC), network management, security monitoring, data backup and recovery, staff training, and compliance management. We provide comprehensive support for all your IT needs.
Yes, we provide both remote and on-site support depending on your needs. Our team can visit your factory, warehouse, or production facility for complex issues, new system installations, or regular maintenance visits. We offer flexible support arrangements tailored to your production requirements.
For critical issues affecting production, we provide immediate response with priority handling. Our 24/7 support team aims to respond within 15 minutes for emergency calls and can provide remote assistance immediately. On-site visits for critical production issues are typically within 2-4 hours depending on your location.
Yes, we have experience supporting SCADA systems, PLCs, and industrial control networks. Whilst we don't programme PLCs, we provide IT infrastructure support, network connectivity, cybersecurity, and integration between OT and IT systems to keep your production running smoothly.
Yes, we regularly support manufacturers with multiple locations. Whether you have two factories or twenty, we provide centralised IT management with consistent service delivery across all your production sites. This includes coordinated support, standardised systems, and efficient multi-site monitoring.
We have extensive experience supporting major industrial systems including Sage manufacturing, SAP, Microsoft Dynamics, various MES platforms, warehouse management systems, and specialist production software packages. Our team stays current with updates and changes to these systems to provide expert support.
Our industrial IT support is based on fixed monthly fees that vary depending on the size of your operation, number of users, systems supported, and service level required. This provides predictable budgeting with no surprise costs. Contact us on 01522 282101 for a tailored quote based on your specific needs.
Yes, comprehensive cybersecurity for both IT and OT environments is a core part of our industrial IT support. This includes firewalls, network segmentation, antivirus protection, security monitoring, regular security updates, staff training, and continuous monitoring for threats. We also provide incident response if you experience a cyber attack.
Explore our other industrial technology solutions designed for manufacturing and production environments.
Keep your production systems running smoothly with expert IT support. Contact us today to discuss how we can support your operations and improve your manufacturing efficiency.