Specialist IT support services designed for entertainment venues, festivals, and event companies in Lincoln and across the UK. We ensure your ticketing systems, payment processing, and event technology remain operational 24/7, protect customer data, and maintain compliance whilst enabling you to focus on creating unforgettable experiences.
Our specialist entertainment IT support team understands the unique challenges of live events and provides proactive, reliable support to keep your shows, festivals, and venues running smoothly.
Round-the-clock support for live events and performances. Our team is available whenever you need us, ensuring shows go on without IT disruption.
Full compliance with PCI DSS for payment systems, GDPR, and data protection standards. We protect customer data and payment information with enterprise-grade security.
Specialist support for Ticketmaster, Eventbrite, Ticketsolve, and custom ticketing platforms. Our team understands event workflows and box office requirements.
Continuous monitoring of your IT infrastructure to identify and resolve potential issues before they impact shows, events, or customer experiences.
Automated, secure backups of all customer data, booking records, and event information. Fast recovery procedures to minimise downtime during critical event periods.
Flexible support options including remote assistance for quick fixes and on-site visits for complex issues. Priority response for live events and performances.
Comprehensive training for venue staff, box office teams, and event crews on IT systems and security best practices. Ongoing support to ensure smooth operations.
Rapid response to cybersecurity threats, system outages, and IT emergencies during events. Minimise disruption and protect customer data with expert incident management.
Expert support for audio/visual systems, digital signage, streaming platforms, and event production technology. Seamless integration for unforgettable experiences.
Entertainment venues and event companies face unique IT challenges that can directly impact shows and customer experiences. Our specialist support team addresses these challenges with tailored solutions that prioritise live events and audience satisfaction.
Handle massive ticket sales surges and event-day traffic spikes with scalable infrastructure, load balancing, and performance optimisation that keeps systems responsive.
Protect customer payment data with PCI DSS compliant systems, secure payment gateways, regular security audits, and comprehensive fraud prevention measures.
Ensure flawless live event delivery with reliable networks, redundant systems, and instant incident response that keeps shows running smoothly from start to finish.
Support multiple venues, festivals, or touring productions with centralised IT management and consistent service delivery across all locations and events.
Scale IT resources efficiently for peak event seasons and scale down during quiet periods, optimising costs whilst maintaining readiness for major events.
From live music venues to major festivals, our entertainment IT support services are tailored to meet the specific needs of your events and venues.
Comprehensive IT support for concert venues and music festivals including ticketing systems, payment processing, festival management platforms, and production technology integration. We ensure your events run flawlessly from box office to stage.
Specialist IT support for theatres covering box office systems, season ticket management, membership databases, digital programme systems, and patron communication tools. Maintain operational excellence throughout the season.
Dedicated IT support for sports and conference venues including event booking systems, facility management, AV integration, digital signage, and catering coordination. Professional IT support for professional venues.
Tailored IT support for event producers covering project management systems, crew coordination tools, equipment tracking, client portals, and production planning platforms. Focus on creating amazing events, not IT issues.
IT support for festival organisers including ticketing integration, cashless payment systems, vendor management, security coordination, and temporary infrastructure deployment. Scale technology for events of any size.
Reliable IT support for entertainment venues covering booking systems, customer management, bar/restaurant POS integration, and marketing automation. Keep the laughter flowing with dependable technology.
We're not just IT support—we're your technology partner committed to making every event a success.
Our team has extensive experience supporting entertainment venues, festivals, and event companies across the UK. We understand event workflows, peak demands, and the critical nature of live event IT.
Priority support for entertainment clients with fast response times and immediate action on critical issues. We know that IT problems can directly impact shows and customer experiences.
Prevent problems before they occur with continuous monitoring, regular maintenance, and proactive system updates. Reduce downtime and improve reliability during critical event periods.
Navigate complex regulations with confidence. We ensure your IT systems meet all requirements including PCI DSS for payments, GDPR for customer data, and accessibility standards.
Fixed monthly pricing with no hidden costs. Predictable IT budgeting that allows you to focus resources on creating exceptional events rather than unexpected IT expenses.
We build lasting relationships with entertainment providers, acting as an extension of your team. Your success is our success, and we're committed to supporting your growth and events.
Common questions about our entertainment and events IT support services.
Our entertainment IT support includes 24/7 helpdesk support, proactive system monitoring, ticketing system support (Ticketmaster, Eventbrite, etc.), network management, security monitoring, data backup and recovery, staff training, and compliance management. We provide comprehensive support for all your event technology needs.
Yes, we provide both remote and on-site support depending on your needs. Our team can be present at your venue during major events, festivals, or critical performances for immediate on-site assistance. We offer flexible support arrangements tailored to your event schedule and requirements.
For critical issues affecting live events or performances, we provide immediate response with priority handling. Our 24/7 support team aims to respond within 15 minutes for emergency calls during events and can provide remote assistance immediately. On-site visits for critical issues are typically within 2-4 hours depending on your location.
Absolutely. We specialise in entertainment and events IT and maintain full compliance with PCI DSS for payment processing, GDPR, and Data Protection Act 2018. Our team implements industry-leading security measures to protect customer payment data and personal information collected through ticketing and booking systems.
Yes, we regularly support entertainment companies with multiple venues or touring productions. Whether you have two venues or twenty, or run festivals across the country, we provide centralised IT management with consistent service delivery across all your locations and events.
We have extensive experience supporting major ticketing platforms including Ticketmaster, Eventbrite, Ticketsolve, TicketSource, Spektrix, and various custom ticketing solutions. Our team stays current with updates and integrations to provide expert support for box office operations.
Our entertainment IT support is based on fixed monthly fees that vary depending on the size of your venue, number of events, systems supported, and service level required. This provides predictable budgeting with no surprise costs. We also offer event-specific support packages for festivals and major productions. Contact us for a tailored quote.
Yes, comprehensive cybersecurity is a core part of our entertainment IT support. This includes PCI DSS compliant payment security, firewalls, DDoS protection, regular security updates, fraud detection, and continuous monitoring for threats. We also provide incident response if you experience a cyber attack or security breach.
Explore our other entertainment technology services to create a comprehensive solution for your venue or events.
Contact Synergi Tech today to discuss your entertainment venue or event technology needs. Our specialist team is ready to provide reliable IT support that keeps your shows running smoothly.