BESPOKE SOFTWARE DEVELOPMENT
While it is possible that many businesses can benefit from standardised approaches, at Synergi Tech Ltd we realise that each business is unique and there are always areas where a bespoke approach is required. We work with our clients to analyse the manual workflow and processes, identifying inefficiencies and translating that data into an application that is individually tailored to our clients’ specific requirements.
As businesses grow the workflow fragments across departments. This means you will have people in different departments using different solutions, producing different data and ultimately business information that could be inaccurate. By implementing a custom work flow solution specifically written for your business you can eliminate duplicated and spurious data, automate communication and data flow across the business and produce accurate business intelligence you can depend on to run your business successfully.
Manually producing reports to provide business intelligence, or moving large volumes of paper around the business is costing your business money and strongly indicates you need to invest in a custom solution. We have successfully implemented custom, automation solutions across businesses large and small; from simple time saving solutions to award winning applications.
Business to Business
Despite today’s advances in e-commerce technology many businesses are still employing labour intensive manual order processing, enduring the associated problems of poor communication and human error, that invariably lead to lost sales and poor customer service. Our B2B custom web portals remove all of that cost by allowing your customers to log in and place orders for your product online.
Reporting & Communication
Sales can be increased by alerting the customer to alternative and associated products and payments taken or orders placed on account. Notifications can be disseminated throughout the business as appropriate: To Purchasing, Goods Inward, Sales or Despatch, ensuring nothing is missed. Goods are picked and delivered on-time and customer service is maintained.
Most businesses we encounter are using an accounts package of some description and while most of these products can provide an adequate solution for accounting functions they are rarely able to handle the complexities surrounding stock control and order processing that emerge from daily business activities. Most ERP solutions in today’s marketplace will be too unwieldy and overly complex for the average business user and it is at the point that we can provide bespoke solutions that are uniquely tailored to the needs of your business.
The requirements of your commercial and financial ends of the business are radically different and therefore there is always a point at which it is necessary to deploy a solution that can meet the operational needs of the commercial side of the business while accurately informing the financials. At Synergi Tech we are experts at analysing your operational requirement and providing a solution that fulfils these needs, identifies cost-savings and delivers increased efficiencies throughout your business
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HARDWARE, NETWORKING AND TELEPHONY
Most small to medium sized businesses will have little or no dedicated IT resource and therefore deal with the IT issues they experience as they arise and learn from their mistakes as they go along. This is a costly approach as there is usually not the relevant technical ability or experience on site and presents the risk of placing the business in jeopardy.
Servers & IT Infrastructure
Our experienced engineers will assess your current infrastructure and provide advice and assistance in improving your current systems and ensuring you have the most robust and secure infrastructure underpinning your business activities.
Hosted or On-Premise Servers
As a preferred Dell supplier we can recommend, install, configure and support your on premise server or provide a hosted solution to give you the flexibility that is delivered in today’s cloud environment.
Whether selecting a system, upgrading an existing system or replacing a system entirely Synergi Tech Ltd are experts at providing the telephone systems that deliver efficiency and help increase productivity from day one. We can provide systems that will allow you to monitor all call activity, increase customer satisfaction and extract genuine business intelligence that can be used to drive your business forward.
Security & Backups
All too often this is an area where we receive an enquiry after something has gone wrong. At Synergi Tech Ltd we can address the simple and low cost methods necessary to allow you to focus on your business safe in the knowledge that your data is secure.
Our support is second to none. We are commited to providing the highest level of support to our customers that we physically can. We deliver a range of support packages across all our products and services to provide telephone, remote and onsite support.
The systems you have in your business and the data flowing through it are the life blood of your business. It is vital to EVERY business that a sensible disaster recovery strategy is deployed. In the event of fire, flood or theft we will ensure that your business continues to move forward.
Our consultants will advise on the most appropriate disaster recovery strategy to specifically suit your business whether it is additional back up servers off-site or a cloud strategy.
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CUSTOM WEB SITES & APPLICATION INTERFACES
We specialise in the area of online interfaces - be that web sites or custom user interfaces for powerful applications. We pride ourselves on our ability to deliver a website or interface that is, not only functional, but beautiful. Our sites demand to be used and give the end-user (your client) the touch and feel that is so often robbed from them, when using a computer.
Front-end Web Development
There are several content management systems available, with Wordpress being the most notable. We prefer to use MODx as our content manager, for our clients. The platform is immeasurably more secure, more flexible and more adaptable to our client's needs. While we are able to develop other content management systems, we will always advise our clients to switch to MODx.
As your business grows, inevitably, so will your website. We have state of the art systems which keep us up to date with your site's performance, search ranking and usability. We run regular audits on our sites and provide our customers with monthly reports on how hard their website is working for them.
We build our websites from the ground up, with speed and performance at the forefront of our thinking. We spend time, post-build, ensuring that our client's sites comply with Google web standards, whilst remaining beautiful, user friendly and profitable.
SEO (Search Engine Optimisation)
Our customers know that higher search rankings mean more site traffic, leading to more enquiries which generates more leads and ultimately more business. We strive not only to get our clients onto page 1, but to keep them there - we offer several different services and approaches in this regard.