Network Security

Abuse Reporting

Maintaining network integrity through vigilant monitoring and prompt investigation of reported violations

Our Commitment to Network Security

We are always vigilant to ensure domains registered with us comply with our Registrant Agreement as we take reports of abuse very seriously.

All reports are reviewed and investigated promptly to ensure that our network is used in accordance with our Terms and Conditions and our Acceptable Usage Policy.

How to Report Abuse

If you are aware of someone breaching our terms or the law whilst using our services, please contact us including as much detail as possible to enable us to effectively investigate your complaint.

Email Support

Available 24/7 for urgent abuse reports

[email protected]

Phone Support

Available 9am to 5pm (Monday to Friday)

+44 1522 282101

Written Complaints

Submit your complaint in writing to our office

Customer Complaints

c/o Head of Operations

Synergi Tech Ltd

Technology House

Lime Kiln Way

Lincoln, LN2 4US

What Information to Include

To help us investigate and resolve your abuse report effectively, please include the following details:

Domain name or service in question
Nature of the abuse or violation
Date and time of the incident
Any supporting evidence (screenshots, logs, etc.)
Your contact information for follow-up
Any previous correspondence reference numbers

Our Commitment

We are committed to maintaining a secure and compliant network environment for all our clients and the wider internet community. Every report is taken seriously and investigated thoroughly.