Transform your transport communication with modern VoIP phone systems designed for railway, bus, and logistics operations. Secure, reliable, and integrated solutions that enhance passenger safety and streamline operations across Lincoln and the UK.
Modern communication systems designed specifically for transport operators. Enhance passenger communication, improve operational efficiency, and reduce costs with cloud-based VoIP technology.
No on-premise equipment required. Fully managed cloud VoIP system accessible from stations, depots, and offices, providing flexibility and reducing maintenance costs.
Integrate with rail operations systems, fleet management, and booking platforms. Screen pops with passenger information when calls arrive, improving efficiency and customer service.
Connect multiple stations, depots, and offices on a single phone system. Seamless call transfer and communication across all your transport locations.
Voice calls, video conferencing, instant messaging, and SMS all integrated in one platform. Collaborate effectively across your transport operations team.
End-to-end encryption, secure call recording, and full audit trails. Maintain compliance with transport regulations and protect passenger data confidentiality.
Intelligent call routing, queueing, voicemail-to-email, auto-attendant, and call analytics. Manage passenger enquiries efficiently and reduce wait times.
Modern VoIP systems offer significant advantages over traditional phone lines, especially in 24/7 transport operations where communication is critical to passenger safety.
Extensive experience implementing VoIP systems for train operators, bus companies, transport authorities, and logistics providers across the UK.
Seamless integration with rail operations systems, fleet management, and booking platforms. Screen pops and call logging improve efficiency and customer service.
Fully compliant VoIP systems with secure call recording, encryption, and audit trails. Protect passenger data confidentiality and meet regulatory requirements.
Enterprise-grade VoIP platform with 99.9% uptime guarantee, redundant systems, and automatic failover. Your communications stay operational for passenger safety.
Fixed monthly pricing with no hidden costs. Predictable budgeting for your communication systems with all features included.
24/7 technical support, regular system reviews, and proactive monitoring. We're your long-term technology partner committed to your operational success.
Tailored VoIP phone systems for every type of transport environment, from station offices to depot control rooms.
Complete VoIP solutions for railway operators including integration with operations systems, passenger information systems, and multi-line support for busy station offices. Handle booking enquiries, disruption notifications, and urgent queries efficiently.
Enterprise VoIP systems for bus companies with depot-specific features, emergency call handling, driver communication systems, and integration with fleet management.
VoIP systems for transport authorities with features tailored for infrastructure management including emergency call integration, contractor coordination, and staff communication tools.
Professional VoIP solutions for logistics providers including dispatch communication, driver coordination, and integration with warehouse management systems.
Station-specific VoIP systems with features for information desks, ticket offices, lost property, and emergency communication systems.
Secure VoIP for rail engineering with track-side emergency lines, engineering coordination, possession management, and integration with safety systems.
We manage the entire VoIP implementation from initial consultation to post-installation support, ensuring minimal disruption to your transport services.
Understand your communication needs, call volumes, and integration requirements. Design a VoIP solution tailored to your transport operations.
Port your existing phone numbers and configure the VoIP system including call routing, voicemail, and integration with operations systems.
Install phones and configure desktop/mobile apps. Comprehensive staff training on all features and best practices for transport communication.
Switch to the new VoIP system with on-site support during the transition. Ongoing 24/7 technical support and system optimisation.
Common questions about transport VoIP systems
VoIP (Voice over Internet Protocol) uses your internet connection to make and receive calls, rather than traditional copper phone lines. This provides significant cost savings, more features, greater flexibility, and easier scalability. VoIP systems are cloud-based, requiring no on-site equipment, and can be accessed from stations, depots, and offices.
Yes, absolutely. We handle the entire number porting process to transfer your existing phone numbers to the new VoIP system. This ensures continuity for passengers and staff, and there's no downtime during the switch.
Yes, modern VoIP systems are extremely reliable with 99.9% uptime guarantees. We use enterprise-grade infrastructure with redundant systems and automatic failover. Many train operators and transport authorities rely on VoIP for their critical communications.
Costs vary depending on the number of users and features required. Typically, VoIP systems cost £15-30 per user per month with all features included. This often represents significant savings compared to traditional phone lines, especially when factoring in call costs and multi-site connectivity.
Yes, we specialise in integrating VoIP with rail operations systems, fleet management, and booking platforms. When a passenger calls, their booking information can automatically appear on screen, improving efficiency and customer service.
VoIP systems include automatic failover features. Calls can automatically reroute to mobile phones, other locations, or alternative numbers if your internet connection fails. This ensures your transport operations remain contactable even during outages.
You can use desk phones, but they're optional. Most staff use desktop and mobile apps on their existing computers and smartphones. If you prefer physical desk phones for station offices or control rooms, we can provide these as part of the installation.
Yes, our VoIP systems include RSSB-compliant call recording with proper consent mechanisms, secure storage, encryption, and retention policies. This is essential for incident investigation and training purposes in transport operations.
Transform your transport communication with VoIP. Reduce costs, improve passenger experience, and enhance operational efficiency. Contact us today for a free consultation.