Real Estate VoIP Systems

Property Agency VoIP Phone Systems

Transform your property business communication with modern VoIP phone systems designed for estate agents, letting agencies, and property management. Secure, reliable, and CRM-integrated solutions that enhance client service and streamline operations across Lincoln and the UK.

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Comprehensive Property Agency VoIP Solutions

Modern communication systems designed specifically for property professionals. Enhance client communication, improve team collaboration, and reduce costs with cloud-based VoIP technology integrated with your property CRM.

Cloud-Based Phone System

No on-premise equipment required. Fully managed cloud VoIP system accessible from anywhere, providing flexibility for property viewings and reducing maintenance costs.

CRM System Integration

Integrate with Expert Agent, Alto, Reapit, and other property CRMs. Screen pops with property and client information when calls arrive, improving efficiency and client service.

Multi-Branch Connectivity

Connect multiple offices across different locations on a single phone system. Seamless call transfer and communication across all your property branches.

Unified Communications

Voice calls, video conferencing, instant messaging, and SMS all integrated in one platform. Collaborate effectively across your property team from office or on-the-go.

GDPR Compliant & Secure

End-to-end encryption, secure call recording for compliance, and full audit trails. Maintain compliance with property regulations and protect client confidentiality.

Advanced Call Management

Intelligent call routing, queueing, voicemail-to-email, auto-attendant, and call analytics. Manage client enquiries efficiently and never miss potential leads.

Why Choose VoIP for Property Business

Modern VoIP systems offer significant advantages over traditional phone lines, especially for property agencies where communication with clients, landlords, and tenants is critical to business success.

Property Industry Expertise

Extensive experience implementing VoIP systems for estate agencies, letting agents, property management companies, and commercial property specialists across the UK.

CRM Integration

Seamless integration with Expert Agent, Alto, Reapit, jupix, and other property CRMs. Screen pops and call logging improve efficiency and client service.

GDPR Compliance

Fully compliant VoIP systems with secure call recording, encryption, and audit trails. Protect client confidentiality and meet regulatory requirements.

Reliable Infrastructure

Enterprise-grade VoIP platform with 99.9% uptime guarantee, redundant systems, and automatic failover. Your communications stay operational during critical property transactions.

Transparent Pricing

Fixed monthly pricing with no hidden costs. Predictable budgeting for your communication systems with all features included.

Ongoing Partnership

24/7 technical support, regular system reviews, and proactive monitoring. We're your long-term technology partner committed to your business success.

VoIP Solutions for Property Professionals

Tailored VoIP phone systems for every type of property business, from independent estate agents to national letting agency chains.

Estate Agencies & Sales

Complete VoIP solutions for estate agents including integration with property CRMs, lead tracking systems, and multi-line support for busy sales teams. Handle property enquiries, viewing bookings, and offer negotiations efficiently.

  • CRM screen pops
  • Automated viewing reminders
  • Lead tracking integration
  • Call recording for compliance
  • Multiple negotiators support

Letting Agencies & Rentals

VoIP systems for letting agents with tenant communication features, maintenance request handling, emergency lines, and integration with property management software.

  • Tenant communication lines
  • Emergency maintenance lines
  • Automated rent reminders
  • Viewing booking system
  • Multi-branch call routing

Property Management Companies

Enterprise VoIP for property managers with features for resident communication, contractor coordination, maintenance ticket systems, and portfolio-wide connectivity.

  • Resident support lines
  • Contractor communication
  • Maintenance request handling
  • Emergency call prioritisation
  • Portfolio management

Commercial Property Agents

Professional VoIP solutions for commercial property specialists including investment enquiry lines, tenant liaison, and integration with commercial property platforms.

  • Investment enquiry handling
  • Tenant relationship management
  • Professional call handling
  • Multi-site connectivity
  • Conference call facilities

Property Developers

VoIP systems for developers with features for sales suite communication, site office connectivity, contractor coordination, and investor relations.

  • Sales suite phone systems
  • Site office connectivity
  • Contractor communication
  • Investor relations lines
  • Project-specific lines

Property Surveyors

Mobile-friendly VoIP for surveyors with features for client communication whilst on-site, report discussion lines, and integration with surveying software.

  • Mobile app access
  • Client communication
  • Report enquiry lines
  • Emergency availability
  • Professional voicemail

Seamless VoIP Implementation Process

We manage the entire VoIP implementation from initial consultation to post-installation support, ensuring minimal disruption to your property business operations.

1

Consultation & Design

Understand your communication needs, call volumes, and CRM integration requirements. Design a VoIP solution tailored to your property business.

2

Number Porting & Setup

Port your existing phone numbers and configure the VoIP system including call routing, voicemail, and integration with property CRM systems.

3

Installation & Training

Install phones and configure desktop/mobile apps. Comprehensive staff training on all features and best practices for property communication.

4

Go Live & Support

Switch to the new VoIP system with on-site support during the transition. Ongoing 24/7 technical support and system optimisation.

Frequently Asked Questions

Common questions about property agency VoIP systems

What is VoIP and how does it benefit estate agents?

VoIP (Voice over Internet Protocol) uses your internet connection to make and receive calls, rather than traditional copper phone lines. For estate agents, this means significant cost savings, mobile apps for property viewings, CRM integration for better client service, call recording for compliance, and the ability to work from anywhere. VoIP systems are cloud-based, requiring no on-site equipment.

Can we keep our existing agency phone numbers?

Yes, absolutely. We handle the entire number porting process to transfer your existing phone numbers to the new VoIP system. This ensures continuity for clients and landlords, maintains your marketing materials, and there's no downtime during the switch. Your business number remains the same.

Does VoIP work with our property CRM system?

Yes, we specialise in integrating VoIP with property CRM systems like Expert Agent, Alto, Reapit, jupix, and others. When a client or landlord calls, their record and associated properties automatically appear on screen, improving response times and client service quality.

How much does property agency VoIP cost?

Costs vary depending on the number of users and features required. Typically, VoIP systems cost £15-30 per user per month with all features included. For a typical estate agency with 10 staff, this represents significant savings compared to traditional phone lines, especially when factoring in call costs, mobile apps, and CRM integration.

Can negotiators use VoIP on their mobile phones?

Yes, absolutely. VoIP includes mobile apps for iOS and Android, allowing negotiators to make and receive calls using the office number whilst at property viewings or working remotely. The mobile app includes all features like call transfer, voicemail, and CRM integration.

What happens if our internet goes down?

VoIP systems include automatic failover features. Calls can automatically reroute to mobile phones, other branches, or alternative numbers if your internet connection fails. This ensures your agency remains contactable and you never miss potential client enquiries or leads.

Is call recording included for regulatory compliance?

Yes, our VoIP systems include GDPR-compliant call recording with proper consent mechanisms, secure storage, encryption, and retention policies. This is essential for estate agency compliance, dispute resolution, and training purposes. Recordings can be searched and retrieved easily.

Can we have separate numbers for sales and lettings?

Yes, you can have multiple numbers for different departments (sales, lettings, property management) all managed through the same VoIP system. Each number can have its own call routing, greetings, and opening hours, whilst allowing calls to be transferred between departments seamlessly.

Upgrade to Modern Property Communications

Transform your property business communication with VoIP. Reduce costs, improve client experience, and enhance team productivity. Contact us today for a free consultation and see how VoIP can help you win more instructions.

01522 246077

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