Manufacturing VoIP Systems

Manufacturing VoIP Phone Systems

Transform your manufacturing communication with modern VoIP phone systems designed for industrial environments. Reliable, ruggedised, and integrated solutions that enhance production efficiency and streamline operations across Lincoln and the UK.

Call 01522 282101

Comprehensive Manufacturing VoIP Solutions

Modern communication systems designed specifically for manufacturing environments. Enhance customer service, improve production coordination, and reduce costs with cloud-based VoIP technology.

Cloud-Based Phone System

No on-premise equipment required. Fully managed cloud VoIP system accessible from anywhere, providing flexibility and reducing maintenance costs for manufacturing sites.

Production System Integration

Integrate with MES, ERP, and production systems. Screen pops with order information when calls arrive, improving efficiency and production coordination.

Multi-Site Connectivity

Connect multiple factories, warehouses, or distribution centres on a single phone system. Seamless call transfer and communication across all your manufacturing locations.

Unified Communications

Voice calls, video conferencing, instant messaging, and SMS all integrated in one platform. Collaborate effectively across your production teams.

Secure & Reliable

End-to-end encryption, secure call recording, and full audit trails. Maintain business security and protect sensitive production information.

Advanced Call Management

Intelligent call routing, queueing, voicemail-to-email, auto-attendant, and call analytics. Manage customer and supplier calls efficiently during production hours.

Why Choose VoIP for Manufacturing

Modern VoIP systems offer significant advantages over traditional phone lines, especially in busy manufacturing environments where communication is critical to production efficiency.

Manufacturing Expertise

Extensive experience implementing VoIP systems for factories, warehouses, and production facilities across the UK in sectors including automotive, aerospace, and FMCG.

Production Integration

Seamless integration with MES, ERP, and production systems. Screen pops and call logging improve efficiency and production coordination.

Ruggedised Solutions

Industrial-grade VoIP systems designed for harsh manufacturing environments. Noise-cancelling features and ruggedised equipment for production floors.

Reliable Infrastructure

Enterprise-grade VoIP platform with 99.9% uptime guarantee, redundant systems, and automatic failover. Your production communications stay operational.

Transparent Pricing

Fixed monthly pricing with no hidden costs. Predictable budgeting for your communication systems with all features included.

Ongoing Partnership

24/7 technical support, regular system reviews, and proactive monitoring. We're your long-term technology partner committed to your manufacturing success.

VoIP Solutions for Manufacturing Facilities

Tailored VoIP phone systems for every type of manufacturing environment, from small workshops to large production facilities.

Production Facilities

Complete VoIP solutions for manufacturing plants including integration with production systems, emergency communications, and multi-department support for busy production environments. Handle customer orders, supplier queries, and internal coordination efficiently.

  • Production system screen pops
  • Emergency broadcast systems
  • Department routing
  • Call recording for quality
  • Multi-shift support

Warehouses & Distribution

Enterprise VoIP systems for warehouses and distribution centres with features for goods-in/out coordination, carrier communication, and integration with warehouse management systems.

  • Loading bay coordination
  • Carrier communication lines
  • Inventory query handling
  • Multi-location connectivity
  • Handheld device support

Quality Control & Testing

VoIP systems for quality departments with features for supplier communication, non-conformance reporting, certification discussions, and integration with quality management systems.

  • Supplier quality lines
  • Lab communication
  • Certification queries
  • Audit coordination
  • Document request handling

Engineering & Maintenance

Professional VoIP solutions for engineering teams including on-call systems, emergency response, supplier technical support lines, and integration with maintenance management software.

  • Emergency call escalation
  • On-call engineer systems
  • Supplier technical lines
  • Breakdown coordination
  • Parts ordering lines

Sales & Customer Service

Manufacturing sales VoIP systems with features for order management, customer enquiries, quote requests, and integration with CRM and ERP systems.

  • Order enquiry handling
  • Quote request lines
  • CRM integration
  • Customer callback
  • Sales team management

Health & Safety

Secure VoIP for H&S teams with emergency lines, incident reporting, safety inspection coordination, and integration with safety management systems.

  • Emergency response lines
  • Incident reporting
  • Inspection coordination
  • Contractor communication
  • Training enquiries

Seamless VoIP Implementation Process

We manage the entire VoIP implementation from initial consultation to post-installation support, ensuring minimal disruption to your manufacturing operations.

1

Consultation & Design

Understand your communication needs, call volumes, and integration requirements. Design a VoIP solution tailored to your manufacturing facility.

2

Number Porting & Setup

Port your existing phone numbers and configure the VoIP system including call routing, voicemail, and integration with production systems.

3

Installation & Training

Install phones and configure desktop/mobile apps. Comprehensive staff training on all features and best practices for manufacturing communication.

4

Go Live & Support

Switch to the new VoIP system with on-site support during the transition. Ongoing 24/7 technical support and system optimisation.

Frequently Asked Questions

Common questions about VoIP systems for manufacturing and industrial environments.

What is VoIP and how does it differ from traditional phone lines?

VoIP (Voice over Internet Protocol) uses your internet connection to make and receive calls, rather than traditional copper phone lines. This provides significant cost savings, more features, greater flexibility, and easier scalability. VoIP systems are cloud-based, requiring no on-site equipment, and can be accessed from anywhere.

Can we keep our existing phone numbers?

Yes, absolutely. We handle the entire number porting process to transfer your existing phone numbers to the new VoIP system. This ensures continuity for customers and suppliers, and there's no downtime during the switch.

Is VoIP reliable enough for manufacturing?

Yes, modern VoIP systems are extremely reliable with 99.9% uptime guarantees. We use enterprise-grade infrastructure with redundant systems and automatic failover. Many manufacturers rely on VoIP for their critical production communications.

How much does manufacturing VoIP cost?

Costs vary depending on the number of users and features required. Typically, VoIP systems cost £15-30 per user per month with all features included. This often represents significant savings compared to traditional phone lines, especially when factoring in call costs and maintenance.

Can VoIP integrate with our production systems?

Yes, we specialise in integrating VoIP with MES, ERP, and production management systems. When a customer or supplier calls, their order or account information automatically appears on screen, improving efficiency and service.

What happens if our internet goes down?

VoIP systems include automatic failover features. Calls can automatically reroute to mobile phones, other locations, or alternative numbers if your internet connection fails. This ensures your manufacturing facility remains contactable even during outages.

Will VoIP work on noisy production floors?

Yes, we provide ruggedised VoIP equipment with noise-cancelling features specifically designed for manufacturing environments. Industrial headsets and specialized phones handle high noise levels effectively.

Can we use VoIP for emergency communications?

Yes, VoIP systems support emergency broadcast features for evacuation procedures and safety alerts. We can integrate with your fire alarm systems and emergency response procedures to ensure rapid communication during incidents.

Ready to Upgrade Your Manufacturing Communications?

Get a free consultation and discover how modern VoIP can transform your manufacturing facility's communication systems.

Call 01522 282101