Transform your healthcare communication with modern VoIP phone systems designed for medical environments. Secure, reliable, and integrated solutions that enhance patient care and streamline clinical operations across Lincoln and the UK.
Modern communication systems designed specifically for healthcare providers. Enhance patient communication, improve staff collaboration, and reduce costs with cloud-based VoIP technology.
No on-premise equipment required. Fully managed cloud VoIP system accessible from anywhere, providing flexibility and reducing maintenance costs.
Integrate with EMIS, SystmOne, and other clinical systems. Screen pops with patient information when calls arrive, improving efficiency and patient service.
Connect multiple practices, clinics, or care facilities on a single phone system. Seamless call transfer and communication across all your locations.
Voice calls, video conferencing, instant messaging, and SMS all integrated in one platform. Collaborate effectively across your healthcare team.
End-to-end encryption, secure call recording, and full audit trails. Maintain compliance with healthcare regulations and protect patient confidentiality.
Intelligent call routing, queueing, voicemail-to-email, auto-attendant, and call analytics. Manage patient calls efficiently and reduce wait times.
Modern VoIP systems offer significant advantages over traditional phone lines, especially in busy healthcare environments where communication is critical to patient care.
Extensive experience implementing VoIP systems for NHS trusts, GP surgeries, care homes, and private healthcare providers across the UK.
Seamless integration with EMIS, SystmOne, and other clinical systems. Screen pops and call logging improve efficiency and patient service.
Fully compliant VoIP systems with secure call recording, encryption, and audit trails. Protect patient confidentiality and meet regulatory requirements.
Enterprise-grade VoIP platform with 99.9% uptime guarantee, redundant systems, and automatic failover. Your communications stay operational.
Fixed monthly pricing with no hidden costs. Predictable budgeting for your communication systems with all features included.
24/7 technical support, regular system reviews, and proactive monitoring. We're your long-term technology partner committed to your success.
Tailored VoIP phone systems for every type of healthcare environment, from small GP surgeries to large hospital networks.
Complete VoIP solutions for general practices including integration with clinical systems, patient callback systems, and multi-line support for busy reception areas. Handle appointment bookings, prescription requests, and urgent queries efficiently.
Enterprise VoIP systems for hospitals and NHS trusts with department-specific features, emergency call handling, on-call doctor systems, and integration with nurse call systems.
VoIP systems for care facilities with features tailored for residential care including emergency call integration, family contact management, and staff communication tools.
Professional VoIP solutions for private healthcare providers including appointment booking lines, patient communication, and integration with private practice management software.
Dental-specific VoIP systems with features for appointment management, emergency dental lines, treatment plan discussions, and recall systems.
Secure VoIP for mental health providers with crisis line support, confidential communication, appointment management, and integration with patient management systems.
We manage the entire VoIP implementation from initial consultation to post-installation support, ensuring minimal disruption to your healthcare services.
Understand your communication needs, call volumes, and integration requirements. Design a VoIP solution tailored to your healthcare facility.
Port your existing phone numbers and configure the VoIP system including call routing, voicemail, and integration with clinical systems.
Install phones and configure desktop/mobile apps. Comprehensive staff training on all features and best practices for healthcare communication.
Switch to the new VoIP system with on-site support during the transition. Ongoing 24/7 technical support and system optimisation.
Common questions about healthcare VoIP systems
VoIP (Voice over Internet Protocol) uses your internet connection to make and receive calls, rather than traditional copper phone lines. This provides significant cost savings, more features, greater flexibility, and easier scalability. VoIP systems are cloud-based, requiring no on-site equipment, and can be accessed from anywhere.
Yes, absolutely. We handle the entire number porting process to transfer your existing phone numbers to the new VoIP system. This ensures continuity for patients and staff, and there's no downtime during the switch.
Yes, modern VoIP systems are extremely reliable with 99.9% uptime guarantees. We use enterprise-grade infrastructure with redundant systems and automatic failover. Many NHS trusts and healthcare providers rely on VoIP for their critical communications.
Costs vary depending on the number of users and features required. Typically, VoIP systems cost £15-30 per user per month with all features included. This often represents significant savings compared to traditional phone lines, especially when factoring in call costs and maintenance.
Yes, we specialise in integrating VoIP with clinical systems like EMIS, SystmOne, and other practice management software. When a patient calls, their record automatically appears on screen, improving efficiency and patient service.
VoIP systems include automatic failover features. Calls can automatically reroute to mobile phones, other locations, or alternative numbers if your internet connection fails. This ensures your practice remains contactable even during outages.
You can use desk phones, but they're optional. Most staff use desktop and mobile apps on their existing computers and smartphones. If you prefer physical desk phones, we can provide these as part of the installation.
Yes, our VoIP systems include GDPR-compliant call recording with proper consent mechanisms, secure storage, encryption, and retention policies. This is essential for safeguarding and training purposes in healthcare settings.
Transform your practice communication with VoIP. Reduce costs, improve patient experience, and enhance staff productivity. Contact us today for a free consultation.