Transform your event communications with modern VoIP phone systems designed for entertainment venues and event businesses. Secure, reliable, and integrated solutions that enhance customer service and streamline operations across Lincoln and the UK.
Modern communication systems designed specifically for entertainment venues and event businesses. Enhance customer communication, improve team collaboration, and reduce costs with cloud-based VoIP technology.
No on-premise equipment required. Fully managed cloud VoIP system accessible from anywhere, providing flexibility and reducing maintenance costs for touring and festival operations.
Integrate with ticketing platforms and event management systems. Screen pops with booking information when customers call, improving efficiency and customer service.
Connect multiple venues, festival sites, or event locations on a single phone system. Seamless call transfer and communication across all your sites.
Voice calls, video conferencing, instant messaging, and SMS all integrated in one platform. Collaborate effectively across your event team from box office to production.
End-to-end encryption, secure call recording, and full audit trails. Maintain compliance with payment card regulations and protect customer data during ticket sales.
Intelligent call routing, queueing, voicemail-to-email, auto-attendant, and call analytics. Manage high-volume booking enquiries efficiently during on-sale periods.
Modern VoIP systems offer significant advantages over traditional phone lines, especially in dynamic event environments where communication is critical to customer service and operational efficiency.
Extensive experience implementing VoIP systems for live music venues, theatres, festivals, sports venues, and event production companies across the UK.
Seamless integration with ticketing platforms and event management systems. Screen pops and call logging improve efficiency and customer service during busy booking periods.
Fully compliant VoIP systems for taking card payments over the phone, with secure call recording, encryption, and audit trails to protect customer payment data.
Systems designed to handle high call volumes during ticket on-sale periods with intelligent queueing, callback options, and scalable capacity.
Fixed monthly pricing with no hidden costs. Predictable budgeting for your communication systems with all features included, even during peak periods.
24/7 technical support, regular system reviews, and proactive monitoring. We're your long-term technology partner committed to your venue's success.
Tailored VoIP phone systems for every type of entertainment venue and event business, from intimate comedy clubs to large festival operations.
Complete VoIP solutions for entertainment venues including integration with ticketing systems, box office support, and multi-line capacity for busy booking periods. Handle ticket enquiries, event information, and VIP bookings efficiently.
Scalable VoIP systems for festivals and large events with temporary site support, production team communication, emergency response coordination, and multi-department routing.
VoIP systems for sports facilities with features tailored for match days including ticket office management, hospitality bookings, and staff communication across large venues.
Professional VoIP solutions for business events including event enquiry lines, delegate registration, exhibitor support, and integration with event management platforms.
Mobile VoIP for event production teams with features for on-site coordination, client communication, supplier liaison, and crew management across multiple simultaneous events.
Compact VoIP for smaller venues with features for bookings, table reservations, event information, and promotional campaigns.
We manage the entire VoIP implementation from initial consultation to post-installation support, ensuring minimal disruption to your venue operations and box office.
Understand your communication needs, call volumes during peak booking periods, and integration requirements. Design a VoIP solution tailored to your entertainment venue or event business.
Port your existing phone numbers and configure the VoIP system including call routing, voicemail, and integration with ticketing and event management systems.
Install phones and configure desktop/mobile apps. Comprehensive staff training on all features and best practices for event communication and customer service.
Switch to the new VoIP system with on-site support during the transition. Ongoing 24/7 technical support and system optimisation for your venue operations.
Common questions about VoIP systems for entertainment venues and event management businesses.
VoIP (Voice over Internet Protocol) uses your internet connection to make and receive calls, rather than traditional copper phone lines. This provides significant cost savings, more features, greater flexibility, and easier scalability. VoIP systems are cloud-based, requiring no on-site equipment, and can be accessed from anywhere – essential for event teams working across multiple sites.
Yes, absolutely. We handle the entire number porting process to transfer your existing phone numbers to the new VoIP system. This ensures continuity for customers and partners, and there's no downtime during the switch.
Yes, our VoIP systems are designed specifically to handle peak periods. We implement intelligent queueing, callback options, and scalable capacity to manage high volumes during ticket on-sale periods. The system automatically scales to demand without requiring additional hardware.
Costs vary depending on the number of users and features required. Typically, VoIP systems cost £15-30 per user per month with all features included. This often represents significant savings compared to traditional phone lines, especially when factoring in call costs and maintenance.
Yes, we specialise in integrating VoIP with ticketing platforms and event management software. When a customer calls, their booking information automatically appears on screen, improving efficiency and customer service.
VoIP systems include automatic failover features. Calls can automatically reroute to mobile phones, other locations, or alternative numbers if your internet connection fails. This ensures your box office remains contactable even during outages.
You can use desk phones, but they're optional. Most staff use desktop and mobile apps on their existing computers and smartphones. If you prefer physical desk phones for box office or reception, we can provide these as part of the installation.
Yes, our VoIP systems include PCI DSS-compliant call recording with proper pause/resume features for payment processing, secure storage, encryption, and retention policies. This protects customer payment data while maintaining records for training and dispute resolution.
Absolutely. Our VoIP systems are ideal for multi-site operations. All your venues or festival sites connect on a single phone system, allowing seamless call transfer between locations and centralised management of all communications.
VoIP is perfect for temporary events because there's no infrastructure to install on-site. As long as you have internet connectivity, VoIP phones and apps can be deployed in hours or days, not weeks. We've successfully deployed systems for festivals and touring events with rapid turnaround times.
We provide 24/7 technical support with priority response for event venues. During critical periods like festival weekends or major on-sale dates, we can arrange enhanced support with dedicated technicians to ensure your communications remain operational.
Yes, VoIP systems include comprehensive call analytics showing call volumes, wait times, answered/missed calls, peak periods, and staff performance. These insights help optimise box office operations and improve customer service during busy booking periods.
Let's discuss your VoIP requirements and design a solution that enhances your customer service and streamlines your event operations.