Transform your venue communication with modern VoIP phone systems designed for entertainment and events. Secure, reliable, and integrated solutions that enhance customer service, streamline operations, and handle peak booking periods across Lincoln and the UK.
Modern communication systems designed specifically for entertainment venues and event spaces. Enhance customer communication, improve team collaboration, and reduce costs with cloud-based VoIP technology.
No on-premise equipment required. Fully managed cloud VoIP system accessible from anywhere, providing flexibility and reducing maintenance costs for venues and event spaces.
Integrate with Ticketmaster, Eventbrite, and custom ticketing platforms. Screen pops with customer booking information when calls arrive, improving efficiency and customer service.
Connect multiple venues, box offices, or festival sites on a single phone system. Seamless call transfer and communication across all your locations and touring events.
Voice calls, video conferencing, instant messaging, and SMS all integrated in one platform. Collaborate effectively across your event production team and venue staff.
End-to-end encryption, secure call recording, and full audit trails. Maintain compliance with payment card industry standards and protect customer data during telephone bookings.
Intelligent call routing for box office, emergencies, and VIP lines, call queueing, voicemail-to-email, auto-attendant, and call analytics. Manage customer calls efficiently during peak booking periods.
Modern VoIP systems offer significant advantages over traditional phone lines, especially for venues where customer service is critical and call volumes fluctuate dramatically.
Extensive experience implementing VoIP systems for theatres, concert venues, festivals, sports venues, and event production companies across the UK.
Seamless integration with Ticketmaster, Eventbrite, and custom ticketing platforms. Screen pops and call logging improve efficiency and customer service during busy booking periods.
Fully compliant VoIP systems for telephone bookings with secure call recording, encryption, and audit trails. Protect customer payment data and meet industry requirements.
VoIP systems designed to handle peak booking periods and event days. Scalable infrastructure that maintains call quality even during major on-sale events.
Fixed monthly pricing with no hidden costs. Predictable budgeting for your communication systems with all features included and unlimited internal calls.
24/7 technical support, regular system reviews, and proactive monitoring. We're your long-term technology partner committed to keeping your venue connected.
Tailored VoIP phone systems for every type of entertainment venue, from intimate theatres to major festivals and conference centres.
Complete VoIP solutions for concert venues and music festivals including integration with ticketing systems, artist liaison lines, production communication, and multi-site coordination for touring festivals.
VoIP systems for theatres and performance spaces with features for box office management, patron services, technical production communication, and front-of-house coordination.
Enterprise VoIP for large venues with department-specific features, matchday/event operations, corporate hospitality lines, and integration with venue management systems.
Mobile VoIP solutions for event producers with features for client communication, supplier coordination, crew management, and on-site event operations across multiple simultaneous events.
VoIP systems for entertainment venues with features for ticket sales, performer bookings, VIP table reservations, and front-of-house communication.
Large-scale VoIP for exhibition spaces with features for exhibitor support, visitor services, operations coordination, and integration with event management platforms.
We manage the entire VoIP implementation from initial consultation to post-installation support, ensuring minimal disruption to your venue operations and events.
Understand your venue communication needs, call volumes, peak periods, and integration requirements. Design a VoIP solution tailored to your entertainment facility and event operations.
Port your existing phone numbers and configure the VoIP system including call routing for box office, production, and emergency lines, plus integration with ticketing systems.
Install phones and configure desktop/mobile apps for venue staff. Comprehensive team training on all features and best practices for entertainment communication and event operations.
Switch to the new VoIP system with on-site support during the transition and first events. Ongoing 24/7 technical support and system optimisation for peak booking periods.
Common questions about entertainment and events VoIP phone systems answered by our experts.
VoIP (Voice over Internet Protocol) uses your internet connection to make and receive calls, rather than traditional phone lines. For venues, this provides significant cost savings, more features like ticketing integration, greater flexibility for touring events, and easier scalability during peak booking periods. VoIP systems are cloud-based and can be accessed from anywhere.
Yes, absolutely. We handle the entire number porting process to transfer your existing box office, production, and general enquiry numbers to the new VoIP system. This ensures continuity for customers and staff, and there's no downtime during the switch.
Yes, VoIP systems are designed to scale during high-demand periods. Unlike traditional phone lines, you can add temporary call capacity for major on-sale events, festival weekends, or show openings, then scale back down afterwards. Queue management features help handle high call volumes efficiently.
Costs vary depending on the number of users, call volumes, and features required. Typically, VoIP systems cost £15-30 per user per month with all features included. This often represents significant savings compared to traditional phone lines, especially when factoring in call costs and peak capacity needs.
Yes, we specialise in integrating VoIP with ticketing platforms like Ticketmaster, Eventbrite, and custom box office systems. When a customer calls, their booking history automatically appears on screen, improving service and reducing call handling time.
VoIP systems include automatic failover features. Calls can automatically reroute to mobile phones, other locations, or alternative numbers if your internet connection fails. This ensures your box office and emergency lines remain contactable even during outages.
Yes, cloud-based VoIP is perfect for temporary events and touring festivals. Staff can use mobile apps on their smartphones for event-day communication, and temporary numbers can be set up and removed as needed. No physical infrastructure required at temporary sites.
Yes, our VoIP systems include PCI DSS-compliant call recording with proper consent mechanisms, secure storage, encryption, and retention policies. This is essential for dispute resolution, staff training, and maintaining service standards for telephone bookings.
Transform your entertainment venue with modern VoIP phone systems. Contact Synergi Tech today for a consultation and discover how cloud communications can improve customer service, streamline operations, and reduce costs.