Specialist IT support services designed for schools, academies, and colleges in Lincoln and across the UK. We ensure your education systems remain operational 24/7, protect student data, and maintain compliance with safeguarding regulations whilst enabling you to focus on delivering exceptional education.
Our specialist education IT support team understands the unique challenges of educational environments and provides proactive, reliable support to keep your school running smoothly.
Round-the-clock support for critical education systems. Our team is available whenever you need us, ensuring teaching and learning is never interrupted by IT issues.
Full compliance with GDPR, Data Protection Act, and safeguarding requirements. We protect sensitive student information with robust security measures and regular audits.
Specialist support for SIMS, Arbor, Bromcom, Google Workspace for Education, Microsoft 365 Education, and other school systems. Our team understands education workflows and requirements.
Continuous monitoring of your IT infrastructure to identify and resolve potential issues before they impact teaching and learning or administrative operations.
Automated, secure backups of all student data and educational records. Fast recovery procedures to minimise downtime in case of system failures or data loss.
Flexible support options including remote assistance for quick fixes and on-site visits for complex issues. Priority response for educational establishments during term time.
Comprehensive training for teachers and staff on IT systems and security best practices. Ongoing support to ensure everyone can use technology confidently in education.
Rapid response to cybersecurity threats, system outages, and IT emergencies. Minimise disruption and protect student data with our expert incident management.
Maintain compliance with Ofsted requirements and education standards. Regular audits, documentation, and safeguarding measures to demonstrate compliance during inspections.
Educational establishments face unique IT challenges that can directly impact teaching and learning. Our specialist support team addresses these challenges with tailored solutions that prioritise education and student safety.
Minimise disruption to teaching and learning with proactive monitoring, rapid response times, and redundant systems that keep critical educational services online.
Protect sensitive student data with advanced security measures, regular vulnerability assessments, and comprehensive staff training on data protection and safeguarding.
Seamlessly integrate older education systems with modern technology, ensuring continuity of education whilst modernising your IT infrastructure and capabilities.
Navigate complex education regulations with expert guidance, maintaining compliance with GDPR, safeguarding requirements, ICO standards, and Ofsted expectations.
Support multiple schools, academies, or college campuses with centralised IT management and consistent service delivery across all educational locations.
From primary schools to universities, our education IT support services are tailored to meet the specific needs of your educational establishment.
Comprehensive IT support for primary schools including MIS systems (SIMS, Arbor), learning platforms, safeguarding systems, and age-appropriate educational technology. We ensure your school runs smoothly with minimal IT disruptions.
Specialist IT support for secondary schools covering MIS systems, VLE platforms, examination systems, BYOD management, and curriculum technology. Maintain reliable systems whilst supporting diverse educational needs.
Dedicated IT support for MATs including centralised system management, standardised infrastructure, trust-wide policies, and coordinated support across multiple schools. Achieve consistency and efficiency at scale.
Tailored IT support for colleges including student management systems, virtual learning environments, apprenticeship platforms, and integration with UCAS and other qualification bodies. Professional IT support for professional education.
Specialist IT support for SEN schools covering assistive technology, communication aids, sensory technology, and accessibility features. Keep your focus on supporting students, not managing IT issues.
Comprehensive IT support for independent schools including boarding management systems, parent portals, alumni systems, and integration with fee collection and administration. Prioritising reliability and service excellence.
Partner with a team that understands education IT inside and out. We combine technical expertise with education sector knowledge to deliver exceptional support services.
Our team has extensive experience supporting educational establishments across the UK. We understand school workflows, safeguarding requirements, and the critical nature of education IT.
Priority support for education clients with fast response times and immediate action on critical issues. We know that IT problems can directly impact teaching and learning.
Prevent problems before they occur with continuous monitoring, regular maintenance, and proactive system updates. Reduce downtime and improve reliability for education.
Navigate complex education regulations with confidence. We ensure your IT systems meet all regulatory requirements including GDPR, safeguarding standards, and Ofsted expectations.
Fixed monthly pricing with no hidden costs. Predictable IT budgeting that allows you to focus resources on education rather than unexpected IT expenses.
We build lasting relationships with educational establishments, acting as an extension of your team. Your success is our success, and we're committed to supporting your educational goals.
Common questions about education IT support services
Our education IT support includes 24/7 helpdesk support, proactive system monitoring, MIS system support (SIMS, Arbor, Bromcom), network management, security monitoring, data backup and recovery, staff training, and compliance management. We provide comprehensive support for all your educational IT needs including safeguarding and GDPR compliance.
Yes, we provide both remote and on-site support depending on your needs. Our team can visit your school, academy, or college for complex issues, new system installations, or regular maintenance visits. We offer flexible support arrangements tailored to your educational requirements and budget.
For critical issues affecting teaching and learning, we provide immediate response with priority handling. Our 24/7 support team aims to respond within 15 minutes for emergency calls and can provide remote assistance immediately. On-site visits for critical issues are typically within 2-4 hours depending on your location.
Absolutely. We specialise in education IT and maintain full compliance with GDPR, Data Protection Act 2018, safeguarding requirements, and Ofsted standards. Our team undergoes regular training on education data protection and safeguarding, and we implement industry-leading security measures to protect student data.
Yes, we regularly support MATs and education groups with multiple schools. Whether you have two schools or twenty, we provide centralised IT management with consistent service delivery across all your educational establishments. This includes coordinated support, standardised systems, and efficient multi-site monitoring.
We have extensive experience supporting major education systems including SIMS, Arbor, Bromcom, ScholarPack, Google Workspace for Education, Microsoft 365 Education, and various specialist educational software packages. Our team stays current with updates and changes to these systems to provide expert support.
Our education IT support is based on fixed monthly fees that vary depending on the size of your school, number of users, systems supported, and service level required. This provides predictable budgeting with no surprise costs. We offer special pricing for schools and educational establishments. Contact us for a tailored quote based on your specific needs.
Yes, comprehensive cybersecurity is a core part of our education IT support. This includes firewalls, content filtering, antivirus protection, email security, regular security updates, staff and student training, and continuous monitoring for threats. We also provide incident response if you experience a cyber attack, which is increasingly important for schools.
Explore our other education technology solutions designed for learning environments.
Keep your education systems running smoothly with expert IT support. Contact us today to discuss how we can support your school and improve your IT reliability.