Light Rail Safety & Standards Board (LRSSB)
TAIR Platform Transformation
We delivered a complete platform transformation for the TAIR (Tram Accident and Incident Reporting) system, serving all UK light rail networks. Our team successfully migrated historical data, streamlined user experience, enhanced reporting capabilities, and deployed a modern cloud-based solution.
LRSSB's existing TAIR (Tram Accident and Incident Reporting) platform was struggling to meet the evolving needs of UK light rail networks. The legacy system lacked modern functionality, had poor user experience, and couldn't accommodate the growing requirements for comprehensive safety reporting and incident management across the nation's light rail infrastructure.
Synergi Tech embarked on an ambitious development journey, rewriting the TAIR platform from the ground up. The development process was marked by a meticulous approach to ensure seamless integration with existing systems and a user-friendly experience. We worked closely with LRSSB stakeholders to define a comprehensive project scope and detailed specifications that encompassed the entire spectrum of functionalities necessary for effective tram accident and incident reporting.
Implementation & Development
How we brought the solution to life
A critical aspect of the project involved migrating the vast historical data from the legacy system to the new platform, preserving valuable insights and facilitating a smooth transition for users. The development team focused on creating a robust, scalable architecture that could handle the complex requirements of safety reporting across multiple light rail networks.
Results & Impact
Measurable outcomes that drive business success
Successfully deployed to all UK light rail networks
Seamless migration of 10+ years of historical incident data
Enhanced safety reporting capabilities with automated workflows
Improved user experience with modern, intuitive interface
Exceeded initial project scope expectations
Business Impact
Long-term value and transformation
The new platform not only met but exceeded the expectations outlined in the initial project scope, showcasing the effectiveness of the Synergi Tech and LRSSB partnership. The implementation marked a significant milestone in enhancing the safety and efficiency of track access management and incident reporting processes across the nation.
Ongoing Partnership
Continued collaboration and support
Post-rollout, the collaboration between Synergi Tech and LRSSB continued to thrive. Synergi Tech remain actively engaged in ongoing feature development, ensuring that the TAIR platform stays ahead of industry standards and technological advancements. The iterative development approach allows the platform to evolve in response to changing requirements and emerging safety standards within the dynamic landscape of the UK light rail sector.
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