Freedom Fire and Security
Complete IT Transformation
Freedom Fire and Security are a fast-growing provider of fire protection and security services across the UK, supporting both commercial and domestic clients with a range of installation and maintenance solutions. With a rapidly expanding team of office staff and field engineers, Freedom required a reliable, scalable IT infrastructure to support growth while maintaining exceptional levels of customer service.
"Synergi Tech have been instrumental in supporting our growth. Their expertise has allowed us to modernise our systems, improve communication across our teams, and strengthen our cyber security. The migration to Microsoft 365 has been a game changer, giving our engineers and staff the flexibility they need while keeping us secure and future-ready. We see Synergi as a trusted partner in our ongoing success."
Prior to engaging Synergi Tech, Freedom relied on a mix of legacy on-premise systems and standalone tools. This presented several challenges: limited flexibility for field engineers needing secure access to company systems from remote locations, inefficient communication systems, restricting collaboration between office staff and engineers, outdated infrastructure, lacking the scalability required for their rapid growth, and cyber security concerns, with the need to meet industry best practices and certification standards. As the business expanded, it became clear that a more integrated and future-proof solution was required.
Synergi Tech provided a holistic IT strategy for Freedom Fire and Security: Microsoft 365 Migration (2025) migrated all systems from onsite servers to a fully cloud-based Microsoft 365 environment, enabling remote and flexible working while ensuring business continuity, Cyber Security & Compliance delivered Cyber Essentials accreditation, securing Freedom's systems and strengthening resilience against cyber threats, Ubiquiti UniFi Network designed and implemented a high-performance, scalable network infrastructure across Freedom's offices, VOIP Cloud Phone System deployed a cloud-based telephony system, improving communication between offices and field staff, and ensuring scalability as the business grows, and Procurement & IT Support provided end-to-end IT procurement and ongoing managed support, ensuring staff always have the right tools to deliver services efficiently.
Implementation & Development
How we brought the solution to life
The comprehensive transformation enabled Freedom Fire and Security to operate as a truly modern, cloud-first organisation with secure remote access capabilities and enterprise-grade communications across all locations.
Results & Impact
Measurable outcomes that drive business success
Enhanced flexibility with secure remote access for field engineers
Future-proofed operations through complete Microsoft 365 migration
Improved communications with seamless VOIP integration
Stronger cyber security posture with Cyber Essentials certification
Reduced IT overheads through cloud-based infrastructure
Business Impact
Long-term value and transformation
The partnership with Synergi Tech has delivered measurable improvements enabling nationwide expansion without compromising on efficiency, communication, or security. Freedom Fire and Security now operates with a modern, scalable IT infrastructure that supports their ambitious growth plans.
Ongoing Partnership
Continued collaboration and support
Synergi Tech continues to provide ongoing managed IT support, ensuring Freedom Fire and Security's infrastructure scales with their rapid growth while maintaining the highest standards of security and reliability.
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